![]() The less responsive or slowest element that took the longest time to load (1.7 sec) relates to the external source. The litigation over whether this was abuse of the system or a bad business plan is on hold for now, since American Airlines filed for Chapter 11 bankruptcy late last year. We found that 2 of them (1 request) were addressed to the original, 71 (45 requests) were made to and 10 (6 requests) were made to. In a statement to ABC News, American Airlines spokeswoman Mary Sanderson says cases like Rothstein's and Vroom's are an "extremely small percentage of our overall AAirpass accounts, but fraudulent activity costs all of our customers money." But a deal's a deal," Rothstein said.Īnother AAirpass user, Jacques Vroom, who was also investigated and lost his pass, is also suing the airline. ![]() I've made deals in business which I've regretted five minutes later. The airline said Rothstein had abused the system by booking flights he never planned to use.īut Steve says he didn't do anything wrong, and he's suing the airline, hoping to get his pass back. That was all before American cracked down, canceling his airpass three years ago, after an investigation found the airline was losing millions of dollars to these extreme frequent fliers. He says he thought nothing of flying strangers with him or picking up a friend in Los Angeles and heading to Paris for a quick visit to the Louvre. Rothstein estimates he flew from his home in Chicago to New York a thousand times, Los Angeles and San Francisco 500 times, Paris and Sydney 80 times, all without paying a dime and racking up frequent flier miles. My shampoo all came from London for the last 30 years."ĪAirpass holders became American Airline VIPs, with virtually unlimited first class flight options for themselves and a companion. Probably five or six hundred trips in my lifetime. All places that I went to dozens and dozens of times," Rothstein told ABC News' John Berman. "I would put in little pins when I went to places. Battle in a variety of mysterious locations within the. Unlock and upgrade dozens of Brawlers with powerful Super abilities, Star Powers and Gadgets Collect unique skins to stand out and show off. Just 66 people purchased the AAirpass before the program was discontinued, but for those lucky few who got on board early, it was quite the deal. Fast-paced 3v3 multiplayer and battle royale made for mobile Play with friends or solo across a variety of game modes in under three minutes. In 1987, American Airlines was struggling and desperate for money, so they started offering an unlimited lifetime airpass for $350,000, hoping for an infusion of cash. Since 1987, he has flown nearly 40 million miles, all on American Airlines' dime. Actually, frequent doesn't even begin to describe it. Please feel free to seek whatever remedy you see fit, and we will continue to do the best we can to assist those traveling to Brazil.Steve Rothstein is a frequent flier. If you have had a negative experience with, pleqse shqre it with me, since i just hqd one with them. We actually have an office, staff, phone number, fax, and email too, unlike some of those posting their biased opinion here. We simply can not help you because we never sold you the Brazil Air pass you claim.įurthermore, should you have contacted us before buying the pass in Brazil, we would have gladly assisted you, even though you were already in Brazil.īrol.com has been in business for 15 years, and we sell dozens of Air Passes every day to a lot of satisfied clients. ![]() You did not pay for anything, and did not contact us to verify. If you "purchased" your Airpass as you say in July, for travel only in December, you should have seen a charge on your credit card for the Pass way before your travel date, but you did not see any charge. Our records indicate that you registered with our website, but never finished any booking. Avoid confusing informations like confirmed, or voucher printing buttons etc If you have pending booking check with the user. If you have a problem with a user then controle with the persons that have subscribed a few minutes before, with the same IP adress to check what goes on. Third point I think some process in brol should be checked (iso9001) If you have a booking id 2707 and some problems should send an email just to check if the user ius really stupid or their system has a problem. Second important thing is to have a positive attitude to negative contribution that can improve the process of a company and not ssystematicaly denie ay responsability I think should first check what happened and then answer to the client telling him he is to stupid to book a flight. I think that at soon as I´m back home I will find back the emails I wrote to and print screen where it´s clearly written confirmed, so this points will be fixed. Thanks Gusdali and all the others for your contributionįor > I never said that I booked in July and i don´t know if brol as taken the money on my credit card, but will know soon, since i asked my bank to check and block if so. ![]()
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